Service Desk · High · Waiting Client · Age 262h · SLA Resolution Plan
| ID | Summary | Status | Hrs | Updated |
|---|---|---|---|---|
| 672832 | MFA device replacement Henry Turner | In Progress | 1.5 | 6/20/2026 |
| 309760 | Laptop running slow Noah Campbell | New | 1 | 6/14/2026 |
| 786823 | New starter onboarding Felix Evans | New | 1.5 | 6/23/2026 |
| 238729 | Request: add to Finance group Jack Green | Waiting Client | 1 | 6/14/2026 |
| 306532 | Request: add to Finance group Amelia Clark | Waiting Client | 1 | 6/17/2026 |
| 801545 | Outlook disconnecting intermittently Harper King | Waiting Client | 1 | 6/10/2026 |
| 214216 | MFA device replacement Zoe Young | Scheduled | 1.75 | 6/16/2026 |
| 275338 | Request: add to Finance group Henry Young | Waiting Client | 1.5 | 6/23/2026 |